Yes, the System for Award Management (SAM) has a customer support center known as the Federal Service Desk (FSD). You can contact the FSD for SAM-related inquiries.
The contact information for the Federal Service Desk is as follows:
- Phone Number: 1-866-606-8220 (toll-free in the U.S.) or 1-334-206-7828 (internationally).
- Operating Hours: Monday through Friday from 8 a.m. to 8 p.m. Eastern Time (ET).
It is recommended to have your SAM Entity ID or UEI number available when contacting the Federal Service Desk for assistance.
Contact the FPR Help Desk through the following methods:
- Phone: 1-866-717-5267 (toll-free)
- Email: email@example.com
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