There are several resources available for users who need help with System for Award Management (SAM) registration or usage:
- Federal Service Desk (FSD): The Federal Service Desk provides assistance for issues related to SAM registration and usage. You can contact the FSD via phone, chat, or email. There is also a knowledge base that contains articles and FAQs that may answer your question.
- SAM User Guide: The SAM website provides a comprehensive user guide that covers a variety of topics related to SAM registration and usage. The guide includes step-by-step instructions and screenshots to help you navigate the system.
- Training Videos and Webinars: SAM offers a variety of training videos and webinars that can help you understand how to use the system. These resources cover topics such as creating an account, searching for contract opportunities, and submitting bids.
- Local Assistance: You can also receive help with SAM registration and usage from local resources such as Procurement Technical Assistance Centers (PTACs), Small Business Development Centers (SBDCs), and SCORE chapters. These organizations provide free or low-cost assistance to small businesses seeking to do business with the federal government.
- SAM FAQs: The SAM website contains a list of frequently asked questions (FAQs) that can help you find answers to common questions about SAM registration and usage.
By utilizing these resources, you should be able to find the help you need to successfully register and use SAM.
Contact the FPR Help Desk through the following methods:
- Phone: 1-866-717-5267 (toll-free)
- Email: email@example.com
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